Medical Secretary Diploma | Lewis College
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Medical Secretary Diploma

If you would like to find out more about the Medical Secretary Diploma course, please use the form below to contact us

Our Medical Secretary Diploma course is designed for those who are looking to have a professional career as a Medical Secretary/Administrator working in a hospital or medical centre, pharmaceutical company or within medical research.  The course includes Medical Terminology.

The course is suitable for beginners as well as those with some prior experience working as a Secretary, PA or working in the medical sector.

The course provides a Level 3 Diploma and includes the City & Guilds/AMSPAR Level 2 Medical Terminology Award.

Length of Course

The Course Programme is 12 months based on 5-8 hours study per week.  However the course is open for 16 months providing you with longer access to the course so you have more flexibility in your studying.  You also have the choice of completing the course as quickly as you wish including studying full time.

The whole course can be completed from home including the Assessments. There is no need to attend any exam centre or ourselves except to sit the City & Guilds/AMSPAR Medical Terminology external exam.


Upon successful completion you will be awarded the:

Medical Secretary Diploma (Level 3) accredited by NCFE under their IIQ Licence.  Further details about NCFE can be found here.

Level 2 City & Guilds/AMSPAR Medical Terminology Award.

Course Content

Professional Development – 4 Modules

The topics covered in this section are all about helping you to cope with the demanding role of a Medical Secretary.  They develop your ability to cope with professional working relationships, prioritising workloads, professional customer care skills, developing questioning and answering skills, communication skills, managing stress and being an effective member of a team.

Medical Terminology

This section of the course is the longest section of the course developing your knowledge and understanding of medical terminology.  This is a key aspect of being a Medical Secretary as it is essential you have sufficient knowledge to relate to the range of medical words you will use in your day to day working life.

You will cover how medical words are built up from key suffices/prefixes, take a trip around the body and learn the medical words for different medical conditions as well as medical procedures linked to different parts of the body.  You will also look at both branded and general drugs.

You will complete mock exam papers to prepare for the external City & Guilds/AMSPAR exam.

Medical Word Processing, Medical Audio Transcription and Mail Merge

In this section you will develop your skills in preparing medical documents in Word including medical letters, tables used for clinics etc, display items, mail merging, reports and other documents.  You will also cover touch typing using our interactive teaching program.

Composing Medical Documents

As a Medical Secretary you would be required to compose some routine documents including correspondence.  This module covers a range of typical medical documents you would be required to compose.

IT Section

This part of the course will cover key programs within Microsoft Office including Outlook for Email and Personal Information Management (PIM), Excel for spreadsheets and charts, PowerPoint for electronic presentations and Internet Explorer to develop your research skills.

Administration Section

In this section of the course you will learn how to prepare for Business Meetings as well as how to have effective Diary Management skills for both electronic and manual diary systems.

Requesting Further Information

To request further details about this course including:

  • Course Prospectus
  • Course fees and discounts currently available
  • Details about payment plans including Pay as You Go (PAYG)
  • Start dates with current availability
  • Course and careers advice

Please use the form at the top of the page or email

Please also see Special Arrangements for Prospective Students.  Please do not hesitate to get in touch to discuss any specific support you may require.